Frequently Asked Questions

What time does my child start school and which entrance do they use? What time does school finish and where do I collect my child?

The details of their start and end times and points are listed in the table below.  You must make sure that you are on time for drop off and pick up points and that you wear a face covering and observe social distancing.  If you are continually late for either drop off or pick up, a member of the Senior Leadership will need to speak to you.

Due to the location of our school, and the continual traffic issues, the end of the day will have to be managed carefully. Therefore, we respectfully ask all parents to depart the immediate area as soon as you have picked up your children. Furthermore, if it is possible to park away from school or use alternative means of getting here, that would also help the situation considerably.
There have been a few incidents of parents parking on the yellow zigzags between our ‘school safety parking signs’. This is highly dangerous and selfish behaviour that is putting our children’s safety at risk. Please don’t be offended when you are asked to move if you are parked on zigzags.

 Start Time Home Time Entry and Exit Point
Nursery 9:00am 3:00pm
(P/T pupils 12:00pm)
Children should enter and exit via the Nursery entrance.
Reception 8:55am3:15pmEnter via the top gate
Exit from the Reception Classroom.
Classes 1 and 28:55am 3:15pmEnter and exit via the hall.
Classes 3 and 4 8:55am 3:15pmEnter and exit via the side door.
Classes 5 and 6 8:55am 3:15pmEnter via the side door, exit via the car park.
Class 7 8:35am 2:45pm Front Entrance

Attendance and Reporting Absence

Usual procedures for reporting absence are in place and must be adhered to.  If your child does not attend you must inform us by 9:00am on the day to explain why your child is off via the school app or you must call the school office on 0151 709 3802. This is to ensure we are fully aware if they are off with Covid-19 symptoms so that we can support you in next steps and put our Covid-19 risk assessment process into action.

Does my child have to wear uniform?

Children must be in full school uniform  All uniform must be clearly labelled with their name and class, we suggest that you purchase pens/labels to do this so children do not mix uniforms.

Can my child wear a mask in school?

Masks are not permitted in school, if and when Government guidelines change for primary school pupils we will update this information in accordance to their advice.  Please do not send your child into school with a mask as they will not be allowed to wear one.

What can the children have for lunch?

Lunches will be as usual, children have the option of bringing their own packed lunch or having a school dinner.  To assist with admin we ask that children stay on their chosen food choice for the duration of a half term.  Please see the attached information regarding packed lunches.

Packed Lunch Guidance

Payment for lunches should be made via the Parent Pay website.

Does school have a risk assessment in place? 

The current Risk Assessments that have been devised for the return of pupils and staff for the summer term, will be adapted in accordance to the wider-opening of school in September. Individual Risk Assessments will be in place for pupils and staff as necessary.

Risk Assessment 18th October 2021

Pleasant St Covid-19 RA 18th Oct 21

What happens if my child displays COVID symptoms?

If your child becomes unwell in school and displays COVID symptoms we will ask you to collect your child and book a COVID test.  

If your child displays COVID symptoms at home/at the weekend we ask you to book a COVID test and inform us straight away via a phone call or via email out of hours.

The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back.  Guidance states that a high temperature is classed as 37.8 degrees and above.
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least 1 of these symptoms.  Further information about COVID 19 can be found by clicking this link.  If your child develops any of the symptoms above on the weekend please email to let us know as soon as possible.  

Does the school expect anything from me as a parent? 

The safety for both children and adults is paramount.  It is important that you have the school app and you have notifications switched on so that you receive the most up to date information quickly.  You must also make sure we have your most up to date contact information if we need to call you in an emergency or if your child is unwell.  We have devised a code of conduct that explains the changes below.  One of the most important expectations is the information listed above about reporting absence.

COVID Code of Conduct

Parent Code Of Conduct

Behaviour Policy Addendum

How do I speak to a member of staff?

If you need to speak to a member of staff please email or call 0151 709 3802 so we can assist you.  Please note we are working at a reduced staffing level so we may take some time to get back in touch with you. Please be patient.